Frenquently Asked Questions (FAQ)

1. How long will delivery take for my order?

Typically, delivery for almost all orders is less than 24 hours after your order has been placed. In rare cases, we reserve the right to take 24-72 hours on some large orders.

2. Can I get my order delivered to me instantly?

All orders are first come first serve. We would love to be able to provide immediate delivery for every order and in some cases we do when we have it on hand. However, in most cases, it will take us a little while to finish completing your order.

3. I messaged you in your chat but I did not receive a response, what do I do now?

We are available from the hours of 9am-10pm CST and in most cases during those times, you will receive an immediate response. If we have not responded immediately in our chat to you during the normal working hours, then we are unavailable/down for maintenance. If you send us an email at, you will ALWAYS receive a response from us but it may take awhile for us to get back to you (usually less than a few hours).

4. I want to buy Powerleveling, how long does it take?

If you place your order in the afternoon (CST), in most cases, it will be completed before the next morning. in rare cases, it may take 48 hours.

5. I sent an email to you a few hours after  I received an email stating my order was ready but never received a response. What should I do now?

If this happens, we do apologize but we are not superhuman (although the characters we deliver to are, hehe). There are scenarios where we are simply busy and cant quite get to you in that very instance but rest assured you will always get your order delivered to you.

6. Do you guys have custom build orders and full enhancement services such as completely slotting a character with the best enhancements possible?

Yes we do. Please message us in our chat so we can accommodate you to the best of our abilities. We have been doing this for a long time and are confident in our build building techniques.

Rare Scenario:

7. I placed an order but haven't heard anything after 24 hours, what should I do? 

If you haven't heard from us after 24 hours (especially if you are a new customer), first off we deeply apologize for your wait and lack of communication. In this case, we are heavily backlogged and will send you an update as quick as we can. You can always message us in our chat to receive an update.